Effective Date: 10 March 2026
1. Introduction
Hetero Plasma Sciences Private Limited ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website heteroplasmasciences.com.
2. Information We Collect
2.1 Personal Information You Provide
When you interact with our website, we may collect the following information that you voluntarily provide:
- Contact Information: Name, email address, phone number, organization name
- Professional Information: Job title, department, organization details
- Communication Content: Messages, inquiries, and feedback you submit through contact forms
- Any other information you voluntarily provide
2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain information through cookies, log files, and similar technologies:
- Technical Data: IP address, browser type and version, operating system, device information
- Usage Data: Pages visited, time spent on pages, navigation patterns, referring URLs
- Location Data: General geographic location based on IP address
3. How We Use Your Information
We use the information we collect for the following purposes:
- Communication: To respond to your inquiries, requests, and provide customer support
- Business Operations: To process partnership requests and business communications
- Website Improvement: To analyze usage patterns and enhance the user experience
- Product Information: To provide updates about our products and services
- Legal Compliance: To meet regulatory and legal obligations
- Security: To protect against fraud, unauthorized access, and security threats
4. Legal Basis for Processing (for applicable jurisdictions)
We process your personal information based on one or more of the following legal grounds, where applicable:
- Consent: When you provide explicit consent for specific processing activities
- Legitimate Interests: For business operations, website improvement, and security
- Legal Obligations: To comply with applicable laws and regulations
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Service Providers: Trusted third parties who assist in website operations, analytics, and communications, subject to appropriate confidentiality and data protection obligations
- Legal Requirements: Government authorities, regulators, or courts when required to comply with legal obligations
- Business Transfers: In connection with mergers, acquisitions, or asset sales; in such cases, we will ensure appropriate safeguards and provide prior notice where required
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Secure data transmission protocols (such as SSL/TLS)
- Access controls and authentication mechanisms
- Regular security assessments and monitoring
- Employee training and awareness on data protection practices
However, while we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal, regulatory, or contractual obligations
- Resolve disputes and enforce our agreements
Once your information is no longer required for these purposes, we will securely delete, anonymize, or otherwise dispose of it in accordance with applicable laws and our internal policies.
8. Your Privacy Rights
Depending on your jurisdiction and applicable data protection laws, you may have some or all of the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal or contractual restrictions
- Restriction: Request limitations on how we process your personal data
- Portability: Receive your data in a structured, commonly used, and machine-readable format where technically feasible
- Objection: Object to certain processing activities, including direct marketing where applicable
- Withdraw Consent: Withdraw your consent at any time where processing is based on your consent, without affecting the lawfulness of processing before withdrawal
To exercise any of these rights, please contact us at: contact.hpspl@hetero.com.
9. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices, content, or security of such external sites. We encourage you to review the privacy policies of any third-party websites you visit before providing any personal information.
10. International Data Transfers
Your information may be transferred to, stored, and processed in countries other than your country of residence. Where such transfers occur, we take appropriate measures to ensure that your personal information is treated securely and in accordance with this Privacy Policy and applicable data protection laws, including through contractual safeguards or other lawful mechanisms.
11. Children's Privacy
Our website is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us, and we will take steps to delete such information as required by applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will post the updated policy on this page and revise the "Last Updated" date at the top. Where required by applicable law, we will provide additional notice of significant changes (for example, by email or a prominent notice on our website).
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Hetero Plasma Sciences Private Limited
Email: contact.hpspl@hetero.com
Phone: 040-23704923 | 08548250400
Address: Survey No. 288, 290, 330, 330AA, 334, 335,
Penjerla Village, Kothur Mandal,
Rangareddy Dist. – 509 228,
Telangana, INDIA.